1. Booking and Reservation:

• All bookings and reservations are subject to availability.
• Reservations are confirmed upon receipt of the specified deposit or payment.
• Full payment is due prior to the start of the tour.

2. Cancellations and Refunds:

• Clients may cancel their reservations, subject to the cancellation policy outlined at the time of booking.
• Refund policies are specified per tour package and must be reviewed by clients before booking.

3. Changes and Amendments:

• Big 5 Safaris LTD reserves the right to make changes or amendments to tour itineraries due to unforeseen circumstances, safety concerns, or operational requirements.
• Clients will be informed of any significant changes as soon as possible.

4. Travel Insurance:

• Travel insurance is strongly recommended for all clients to cover unforeseen circumstances, including trip cancellations, medical emergencies, and personal belongings.

5. Passport and Visa Requirements:

• Clients are responsible for ensuring they have the required passports, visas, and travel documents for the destination.

6. Health and Medical Conditions:

• Clients are responsible for assessing their health and any necessary vaccinations for the destination.
• Clients with medical conditions should inform Big 5 Safaris LTD for necessary arrangements.

7. Liability and Responsibility:

• Big 5 Safaris LTD is not liable for personal injury, property damage, or other losses during the tour.
• Clients are responsible for following safety guidelines and respecting local laws and customs.

8. Force Majeure:

• Big 5 Safaris LTD is not liable for changes, delays, or cancellations due to unforeseeable events (e.g., natural disasters, political unrest).

9. Pricing and Currency:

• Tour prices are subject to change due to fluctuations in currency exchange rates, taxes, or supplier costs.
• Prices are guaranteed upon receipt of full payment.

10. Complaints and Dispute Resolution: - Any complaints should be reported during the tour to allow for resolution. - Disputes not resolved on the tour should be submitted in writing within a specified timeframe.

11. Privacy Policy: - Big 5 Safaris LTD respects client privacy and complies with data protection regulations.

12. Governing Law: - These terms and conditions are governed by the laws of the United Kingdom.